Terms and Conditions for Stays at WildLand

Hotels and cottages

A 25% non refundable deposit is taken at the time of reservation to secure the booking.

This deposit may be moved once to future dates up to 60 days prior to arrival or transferred to another WildLand property up to 60 days prior to arrival.

At 60 days prior to arrival, reservations should be paid in full and become non moveable and non refundable.

Rescheduled reservations will be subject to current pricing.

For reservations made within 60 days of arrival a 100% non refundable payment is required at the time of booking.

The reservation may be moved once up to 30 days prior to arrival, or transferred to another WildLand property up to 30 days prior. After this point, it becomes non moveable and non transferable.

Rescheduled reservations will be subject to current pricing.

We advise adequate travel insurance is taken out to ensure any cancellations within this period are covered.

Exclusive use Lodges and Aldourie Castle

A 25% nonrefundable deposit will be taken time of booking with the remaining balance due 90 days prior to arrival.

The reservation may be moved once up to 90 days prior to arrival, or transferred to another WildLand property up to 90 days prior. After this point, it becomes non moveable and non transferable.

Rescheduled reservations will be subject to current pricing.

For reservations made within 90 days of arrival, full payment is requested at time of booking and is non-refundable.

The reservation may be moved once up to 60 days prior to arrival or transferred to another WildLand property up to 60 days prior. After this point, it becomes non moveable and non transferable.

Rescheduled reservations will be subject to at current pricing.

We advise adequate travel insurance is taken out to ensure any cancellations within this period are covered.

Agents and DMC’s reservations align with these payment terms and cancellation policies.

Guarantee Policy

Depending on the type of accommodation booked, either a valid credit card is required at the time of booking with either a deposit of one night’s accommodation or full pre-payment will be taken, depending on the rate and accommodation chosen, or a deposit will be invoiced for payment by bank transfer. Please consult with one of our reservations team.
Prices include VAT which is applicable at prevailing rate.

Pricing

Our pricing, rates and inclusions are subject to change without notice and may vary depending on season, number of guests within a property and other reasons. All prices are subject to availability and are inclusive of VAT at the current prevailing rate.
Your price and reservation is guaranteed once you have received confirmation of your reservation and paid any due deposits or pre-payments.
Certain dates are subject to a minimum length of stay.

Rates and Promotions

Subject to availability. Blackout dates may apply. Promotions cannot be combined. Promotions apply to new bookings only.

Insurance

We recommend that appropriate insurance is taken out when making a booking with Wildland to cover cancellation fees or where full payment must be taken even when the reservation is cancelled out with cancellation periods.

Changes to Reservations

Rates are subject to change and we reserve the right to change your accommodation should we need to.

Checking In and Out

Please check your confirmation email for specific check-in and check-out times as these vary dependent on the accommodation booked. Early check-in our late check-out should be requested in advance where possible to allow us to facilitate your requests.

Cancellation Policy

A valid payment card must be provided at the time of reservation or a deposit paid dependant on the type of accommodation being booked. Cancellations within your stated cancellation period will be charged the balance of the reservation. Each reservation has individual terms and conditions which are laid out or communicated during the reservation process.

Failure to Show

All rooms, cottages or properties that have been secured by credit/debit card or prepaid at the time of booking will be held until 11.59pm on the scheduled date of arrival unless otherwise agreed directly. No Shows will be charged the balance of the reservation.

Dogs

We are dog friendly and have dog friendly rooms in our hotels, dog-friendly cottages and lodges. We’re afraid dogs are not permitted in the dining rooms or public spaces within our hotels. Please indicate that you will be bringing a dog when making your reservation. Dog charges may apply dependent on the accommodation booked. Dogs must be supervised and kept under control at all times and any damage or disruption to other guests will be charged.

Families

We welcome children of all ages, please speak to our reservations team regarding cots as required. Guests under the age of 18 may only stay with us if accompanied by an adult.

Parking

Each of our properties has ample on-site parking. Please note cars are parked at the owner’s own risk.

Smoking

Please note that in accordance with Scottish Law, all WildLand properties and property types are entirely non-smoking. Guests failing to adhere to this condition may incur cleaning charges.

Damages

In the event of any damage or loss to the contents of your room or cottage, including stains to any of the soft furnishings, carpets and rugs we reserve the right to charge the credit or debit card used to book your reservation with either the full cost of repairing/cleaning such item(s) or if this is not possible the cost for the replacement item.

Unavailability of Accommodation

In the rare event that your chosen property becomes unavailable (such as, but not limited to, fire, flooding, power cuts etc) we will endeavour to provide you with appropriate alternative accommodation or will refund as appropriate. We will not pay compensation or expenses as a consequence of these events.

Website Terms & Conditions of Use

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE

Thank you for visiting wildland.scot (the “Site”) which is operated by WildLand Limited (CRN: SC419245) of Kinrara House, Kinrara, Aviemore, PH22 1QA (“us” or “we”). These terms and conditions, together with any documents referred to within (the “Terms”) govern the use of our Site.

By using our Site, you agree to comply with these Terms.

Access to Our Site

We permit access to our Site to you on a temporary basis, and we reserve the right to withdraw your access or amend the content we provide on our Site without notice. We will not be liable if for any reason our Site and content is unavailable at any time or for any period.

From time to time, we may restrict access to some parts of our Site, or our entire Site.

Where we handle your personal data we will only do so in accordance with our privacy policy

Your right to access and use the Site will be terminated immediately if you breach any of these Terms.

Use of Site Content

We are the owner or the licensee of all intellectual property rights in our Site, and in the material published on it. Those works are subject to copyright and are protected by worldwide intellectual property laws. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our Site solely for the purposes of evaluating our products and services for your own internal business purposes, on the basis no content is modified in any way and any proprietary notices are not removed.

Information on This Site

The content on our Site (including any links to other sites and resources) is provided “as is” for general information only. It is not intended to amount to advice on which you should rely.

Although we make reasonable efforts to update the information on our Site, we make no representations, warranties or guarantees, whether express or implied, that the content on our Site is accurate, complete or up to date.

We are not responsible for any content which is not published by us and have no control over content of any third party sites or resources linked to our Site.

User-Generated Content

Our Site may include information and materials uploaded by other users of the Site. This information and these materials have not been verified or approved by us. The views expressed by other users on our Site do not represent our views or values.

Any content you upload to our Site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but by providing content to the Site, you are granting us and other users free of charge permission to use that content for the purposes that it is provided, including publishing the content on the Site and as otherwise permitted in accordance with these Terms.

You are solely responsible for securing and backing up your content.

We also have the right to disclose your identity to any regulator or third party who is claiming that any content posted or uploaded by you to our Site constitutes a violation of their intellectual property rights, or of their right to privacy.

We reserve the right, but have no obligation, to reject or remove any content that does not comply with these Terms.

Conduct of Users

You acknowledge that you are solely responsible for interactions with other users of this Site (if any), and that you are solely responsible for all content you publish or post to this Site or transmit to other users of this Site.

You must not use any part of the content on our Site for commercial purposes without obtaining a licence to do so from us or our licensors.

You agree not to post, distribute or reproduce in any way any copyright material, trademarks or other proprietary information without obtaining the prior consent of the owner of such proprietary rights.

You will not submit any content that contains offensive, obscene or otherwise unlawful references, offensive language, or other material that we may consider could bring us or the Site into disrepute.

You agree not to transmit any chain letters, spam letters, or junk email to other users, and not to participate in mischievous or malicious behaviour which causes damage or may cause damage to us or this Site or any of the computer systems on which this Site resides.

You agree not to knowingly introduce viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to this Site, the server on which this Site is stored or any server, computer or database connected to this Site. You must not attack this Site via a denial-of-service attack or a distributed denial-of-service attack.

Our Responsibility for Loss or Damage Suffered by You

Nothing in these Terms excludes or limits our liability to you for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation and where it would otherwise be unlawful to do so.

Subject to the foregoing, we exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it and will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with use of, or inability to use, our Site; or use of or reliance on any content displayed on our Site.

In particular, we will not be liable for loss of profits, sales, business, or revenue; business interruption; loss of anticipated savings; loss of business opportunity, goodwill or reputation; or any indirect or consequential loss or damage.

We do not guarantee that our Site will be secure or free from bugs or viruses. You should use your own virus protection software.

Changes to the Site and These Terms

We may update and change our Site from time to time to reflect changes to our services, our users’ needs, changes in the law, regulatory requirements and our business priorities, which may also require changes to these Terms. Every time you wish to use this Site, please check these Terms to ensure you understand the terms that apply at that time.

Applicable Law

These Terms and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them or their subject matter or formation shall be governed by and construed in accordance with the law of Scotland. Each party irrevocably agrees that the courts of Scotland shall have exclusive jurisdiction to settle any such dispute or claim.

The choice of governing law in clause 8.1 above shall not restrict you of any protections you are granted by law in the country you are from.

To contact us, please email office@wildland.scot